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1. Introduction
2. Culture - what is it?
3. Organisation's culture
4. Two areas of focus
5. Organisational requirements
6. Individual requirements
7. Transitional pain
8. People don't like being changed
9. Responses to change
10. Leadership actions for effective change
11. Map of responsibilities - victims vs. choosers
12. Map of responsibilities - observers
13. Taking personal responsibility
14. Elements needed for individual change
15. What supports individual behavioural change?
16. Organisational and individual requirements
17. Organisations are complex adaptive systems (1)
18. Organisations are complex adaptive systems (2)
19. Implications for culture change
20. Simple principles
21. Culture change - summary

Topics Covered

• What is culture?
• Individual requirements
• Transitional pain
• Responses to change
• What supports individual behavioral change?
• Complex adaptive change
• Implications for culture change

Links

Series:

• Change Management

Categories:

• Management, Leadership & Organisation

Talk Citation

Publication History

• Published on May 26, 2010