The case study examines how a water utility company reviewed its approach to sustainability and as a result changed its underlying assumptions about the environment, the water industry, and customer expectations.
Benn, S. (2017, July 31). Yarra Valley Water: double-loop learning and sustainability [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved September 22, 2017, from https://hstalks.com/bm/3561/.