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0:00
Welcome to this session. My name is Dr. Melinda Ratkai, and I am a professor and researcher at HotelSchool the Hague, based in the Netherlands. Today, I will be sharing a sustainability case study that we can all learn from, especially as future hospitality professionals. We will explore how Garden Hotels and Resorts, a family-run hotel chain in Spain, implemented a circular economy project. This project connects tourism with local agriculture through organic waste management and climate action. Let's dive into how hotels can become environmental stewards, while also improving guest experience and operational efficiency.
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Let's begin with a quick overview of the company. Garden Hotels and Resorts is a family-owned chain headquartered in Mallorca, one of Spain's Balearic Islands. It was founded in 1986, and now operates various hotels across Mallorca, Menorca, Ibiza, Huelva, and in the Dominican Republic.
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The company's founder, Miquel Ramis, emphasizes four core values: responsibility, harmony, enthusiasm, and authenticity. These values have shaped Garden Hotels into a pioneer in sustainability. In fact, it became the first hotel chain in Spain to receive the AENOR Circular Economy Strategy Certification in 2021. The national benchmark that recognizes companies applying circular models across operations.

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Resource loop for circular economy: hotel composting project

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