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0:00
Hi, I'm Susan Raines,
and today we're
going to talk about
negotiating with regulators.
0:07
A key takeaway is that
proaction beats
reaction every time.
I learned these tips
from many years of
working with intergovernmental
water issues.
Water is an issue
that spans borders,
so it might be an
international negotiation,
interstate negotiation, and
then within a boundary,
it also involves local,
county or regional,
as well as national
bodies, civic groups, etc.
Sometimes, even real estate
and business interests.
We really want to
talk about how do
we negotiate and
manage these issues
across these very
contentious groups.
I have been a professor of
conflict management
for 23 years.
I'm now a diplomat, also working
on international
negotiations and issues,
and I look forward to covering
this material with you.
0:59
Stop and think for a minute
about who regulates your work.
Whether you work in a
restaurant or you work in
a multinational financial
firm, wherever you work,
there are people and
organizations that regulate you,
everything from something
like a Department of Labor,
environmental
regulations, things like
import and export
laws, worker safety,
tax agencies, of course,
can't get away from that.
Stop and think about, even
make a list of what are
the organizations that
regulate and impact your work.
We hope, of course,
not to hear from them
unless something goes wrong.
But the reality is, we
need to work together,
especially if we're doing
something innovative and big,
like building a new
factory, expanding a plant,
introducing a new
product into the market.
Any of these things are going to
require a lot of interaction
with regulators.
We want to be proactive
in building and
maintaining those relationships,
so that when problems arise,
we can call that person
we know and say,
"Hey, can you help work this
with me, work through it.
Can you advise me?
How can we become in compliance,
if we are out of compliance?
Can we have more time?"
Those are the things
that we can do
when we have connections
and build relationships
during the good times to call
on during the bad times.
