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Practice paper

An alternative methodology for business impact analysis in a service-oriented industry

Shankar Swaroop
Journal of Business Continuity & Emergency Planning, 3 (2), 124-131 (2009)
https://doi.org/10.69554/ALGW9963

Abstract

Traditional business impact analysis outlines a methodology where analysts work from the top down (from business to IT), documenting the impact to the business when critical processes fail during an unplanned disruption. Information technology is increasingly becoming an enabler of business rather than a support function and this is most apparent in serviceoriented industries. This paper outlines a new bottom-up approach to business impact analysis (from IT to business) in a service-oriented industry, by identifying the business processes that are enabled by IT — the common thread between IT and business. The paper also explains in detail how the processes outlined in this paper can help the enterprise to meet the service continuity requirements suggested by ITIL and other IT service continuity standards. The author would welcome feedback from fellow business continuity management professionals regarding this new approach to business impact analysis.

Keywords: BIA; IT service continuity; BCDR; ITIL; PAS77; BS27999; ITDR; business impact analysis

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Author's Biography

Shankar Swaroop is an IT project manager at Federal Express, specialising in information security issues. He holds an MBA from the University of Texas at Austin and is a qualified chartered accountant from India. He has over 11 years’ experience in the manufacturing, transportation and IT industries and his work has been published in various professional journals including the Disaster Recovery Journal, and those of the Project Managamant Institute and the Information Systems Audit & Control Association.

Citation

Swaroop, Shankar (2009, February 1). An alternative methodology for business impact analysis in a service-oriented industry. In the Journal of Business Continuity & Emergency Planning, Volume 3, Issue 2. https://doi.org/10.69554/ALGW9963.

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cover image, Journal of Business Continuity & Emergency Planning
Journal of Business Continuity & Emergency Planning
Volume 3 / Issue 2
© Henry Stewart
Publications LLP

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