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Abstract
In September 2008, Vodafone UK announced that it had become the world’s first mobile operator to achieve BS25999 certification, the leading industry standard for business continuity management systems. Vodafone UK achieved the standard for its 2G voice network in recognition of the robust processes it has put in place to ensure continuity of service for enterprise and consumer customers in the event of unexpected incidents, such as power failures or natural disasters. This paper outlines the experiences of working toward certification for BS25999-2 and describes the value that certification can bring to the organisation and how much work is involved. The author offers the benefit of his first-hand experience in securing the BS25999 standard, from getting resources in place, navigating through the maze of terminology, to successfully completing the audit, with best practice always front of mind.
The full article is available to subscribers to the journal.
Author's Biography
Roger Mcloughlin joined Vodafone UK Ltd in 2001 and is a Business Continuity and Risk specialist. His responsibilities include managing the implementation of BS25999 into Vodafone UK and acting as a consultant on BS25999 for the Vodafone Global Business Continuity and Risk community. Much of his time recently has also been spent on developing and building in business continuity management (BCM) within a global Vodafone project to centralise back-office functions and IT systems. He has wide experience across the BCM life cycle, especially with how BCM plans have been invoked in real-life situations and was also involved in a number of major BCM exercises both within Vodafone and across the industry and government. Before joining Vodafone, Roger worked in the Civil Service with extensive experience in standards auditing and verification.
Citation
Mcloughlin, Roger (2009, February 1). What one must know about achieving BS25999-2 certification. In the Journal of Business Continuity & Emergency Planning, Volume 3, Issue 2. https://doi.org/10.69554/JCOO9484.Publications LLP