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Case study

Enhancing business continuity with expert insights: Lessons from a large-scale cyber resilience simulation

Pierre-Philippe Desmeules, Martin Laberge and Philippe Tassé-Gagné
Journal of Business Continuity & Emergency Planning, 19 (2), 175-189 (2025)
https://doi.org/10.69554/ZTMD5738

Abstract

This paper explores a large-scale cyberattack simulation conducted by Énergir, a major energy provider, to evaluate and enhance its cyber security and business continuity strategies. Involving over 60 participants across various departments, the simulation tested key roles, communication protocols and decision-making under pressure. Guided by experienced consultants, the exercise highlighted critical challenges and revealed actionable insights into building organisational resilience. The findings emphasise the value of simulations as an essential tool for identifying vulnerabilities, refining crisis management frameworks and ensuring a coordinated response to cyber incidents. This paper provides practical recommendations for organisations aiming to strengthen their resilience and operational continuity in the face of escalating cyber threats. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.

Keywords: cyber resilience; business continuity; crisis simulations; organisational preparedness; adaptive decision-making; cross-departmental collaboration

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Author's Biography

Pierre-Philippe Desmeules M. Sc. Gestion, MBCI, CBCP has worked in the field of security, continuity, emergency and environment for over 25 years. Pierre-Philippe has implemented several management systems to manage critical risks affecting assets, people, the public and the environment at Intact Assurance, CBC Radio-Canada, La Caisse de dépôt et placement du Québec and Énergir. MBCI and CBCP certified, Pierre-Philippe has been Senior Director, Environment, Emergency and Operations Safety for five years at Énergir. Always concerned about establishing high-performance risk management teams, he has a great interest in emerging risks such as climate change, decarbonisation, safe asset management and physical resilience. In close collaboration with both internal and external stakeholders, Pierre-Philippe works to continuously exercise Énergir’s teams to prepare them for any eventuality, particularly in cybersecurity, where the challenges are increasingly important.

Martin Laberge Adm A. CCISO, CISM, CDPSE is an information security leader with over 20 years’ experience in the cyber security field. During his career, he has helped numerous companies secure their environments as a consultant. He is also a member of the Chartered Administrators Order of Quebec. Martin’s expertise has grown through his involvement in several industries, including retail, finance, government, transportation and energy. Notably, he held a senior management position at Lowe’s as Senior Director, information security for Rona as well as other international subsidiaries of Lowe’s Inc. in Mexico and India. Since 2020, Martin has held the position of Executive Director, Cybersecurity, Governance and IT Risks at Énergir, where he is responsible for cyber security and disaster recovery in Quebec as well as for the Canadian and American subsidiaries of the organisation.

Philippe Tassé-Gagné M. Env., MBCI, CBCP is a passionate continuity professional and has supported customers around the world in their business continuity planning and management programmes, disaster recovery as well as crisis management for more than 25 years. A member of the Business Continuity Institute (MBCI) and Certified Business Continuity Professional (CBCP) certified, Philippe is the Vice President of Consulting Services and Talent Development at Premier Continuum. His experience in varied environments has allowed him to acquire a clear and broad vision of the issues and interrelationships that exist in the field of resilience today. He has strong analytical skills and keen listening skills, which allow him to quickly identify the needs of his clients and his team. Philippe is an organised and empathetic leader, highly effective in finding judicious and relevant solutions. He is a Business Continuity Institute (BCI) approved instructor since 2019 and is the BCI Global Continuity and resilience Consultant of 2024.

Citation

Desmeules, Pierre-Philippe, Laberge, Martin and Tassé-Gagné, Philippe (2025, November 4). Enhancing business continuity with expert insights: Lessons from a large-scale cyber resilience simulation. In the Journal of Business Continuity & Emergency Planning, Volume 19, Issue 2. https://doi.org/10.69554/ZTMD5738.

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cover image, Journal of Business Continuity & Emergency Planning
Journal of Business Continuity & Emergency Planning
Volume 19 / Issue 2
© Henry Stewart
Publications LLP

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