Ms. Sandra Thompson Emotional Intelligence Coach at GolemanEI, UK

Sandra Thompson runs a customer experience consultancy called Exceed all Expectations with clients such as Waitrose, Vodafone, and Arsenal Football Club. She’s the co-founder of RISE, a company that brings more emotional intelligence to remote teams. She lectures at a business school in London, teaching undergraduate students people management and... read moreleadership, customer experience, and professional behaviours. Sandra runs her own Applied Customer Experience and Emotional Intelligence postgraduate courses too. Sandra published her first academic paper about emotional intelligence and customer memories in 2019, she is the first Goleman Emotional Intelligence Coach in the UK, and delivered her first TEDx talk on emotional intelligence, customer experience, and remote work in 2020.