Mr. Jim Sterne Chairman, Web Analytics Association, USA

Jim Sterne is an international speaker on electronic marketing and customer interaction. A consultant to Fortune 500 companies and entrepreneurs, Jim has focused his twenty five years in sales and marketing on measuring the value of the internet as a medium for creating and strengthening customer relationships. He has written... read moresix books on internet advertising, marketing and customer service including Web Metrics:Proven Methods for Measuring Web Site Success. Jim is the Producer of the international eMetrics Marketing Optimization Summits and is the Founding President and current Chairman of the Web Analytics Association. He was named one of the 50 most influential people in digital marketing by Revolution, UK's premier interactive marketing magazine.