Stakeholder engagement: From sharing information and building consensus to mobilising public and private actors to create collaborative ecosystems

Abstract

The paper proposes a novel approach to dialogue with local stakeholders to maximise the shared value that can be generated by infrastructure investments for the benefit of urban communities. The approach proposes a method for deliberately activating synergies between infrastructure and complementary initiatives through the active engagement of public and private stakeholders. In many cases today, infrastructure is designed, financed and implemented as functionally unitary engineering works that meet a specific need, leaving synergies with complementary initiatives to be activated spontaneously. Moreover, the dialogue with local stakeholders is limited and reductive, aiming mainly at the exchange of some project information and consensus building, thus missing the opportunity to identify and mobilise those ideas, capabilities and resources that are always present within a community. In the proposed approach, infrastructure is the catalyst for a long-term vision and stakeholder engagement is the tool for identifying the synergistic initiatives that can be implemented with the participation of public and private actors to maximise value creation.