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Practice paper

The need for a whole-of-community, victim-centred approach to mass victimisation incident planning and response

Karen Collins
Journal of Business Continuity & Emergency Planning, 17 (4), 336-350 (2024)
https://doi.org/10.69554/GRCS3687

Abstract

There have been a large number of masscasualty incidents in recent years, including climate change-related disasters, mass shootings, terrorist attacks, transportation accidents and a global pandemic. Communities, families and friends have suffered grief and loss, while nations continue to bear the scars of trauma. Disasters caused by acts with criminality, although necessarily managed by the police for the investigative aspect, must be planned for, and responded to with victim-centred practices by the police, local government and other relevant community stakeholders for the duration of the response and recovery. Inconsistency and confusion over terminology and language in emergency management can lead to a lack of understanding about which stakeholders or agencies should be engaged in, and responsible for different aspects of the planning, preparedness, mitigation and response to a community disaster — regardless of what type of disaster it is, and irrespective of the disaster being caused by a person or persons with ill-intent. This paper discusses how a wholeof- community and victim-centred approach to criminal act disaster response should be applied to support those persons most adversely affected by the incident. It also promotes the application of victim-centred practices to ensure that the needs of victims are regarded ethically, and with compassion following any disaster caused by an act of criminality. The term ‘mass victimisation incident’ will be introduced and applied through a case study.

Keywords: disaster; mass casualty incident; mass fatality incident; mass victimisation incident; victim; victimcentred approach

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Author's Biography

Karen Collins is a subject matter expert in the fields of emergency and risk management, mass fatality and mass casualty incident planning, disaster victim identification, and critical incident stress management. She has a combined 27 years of experience as a sworn police officer, coroner, post-secondary administrator, and most recently, a civilian manager of the Emergency Planning Unit at the Vancouver Police Department in British Columbia, Canada. She instructs a variety of emergency management, forensic human remains search and recovery, and disaster victim identification courses in her spare time. Her research focuses upon ethical decisionmaking and victim-centred practices in mass victimisation incidents.

Citation

Collins, Karen (2024, June 1). The need for a whole-of-community, victim-centred approach to mass victimisation incident planning and response. In the Journal of Business Continuity & Emergency Planning, Volume 17, Issue 4. https://doi.org/10.69554/GRCS3687.

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cover image, Journal of Business Continuity & Emergency Planning
Journal of Business Continuity & Emergency Planning
Volume 17 / Issue 4
© Henry Stewart
Publications LLP

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