The use of shared digital platform solutions to address challenges to multi-agency preparedness, response and recovery work within the UK
Abstract
This paper discusses ResilienceDirect — the UK’s strategic resilience platform for response and information sharing, designed to support the multi-agency aspects of emergency response. The paper will focus on the functionality of the system as well as the related challenges. The paper identifies a set of recommendations for addressing the challenges to improve usability and uptake. The recommendations will consider best practices from other multi-agency response platforms and feedback from ResilienceDirect users.
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Author's Biography
Laura Drew started in the emergency planning industry by studying for a bachelor’s degree in emergency and disaster management and a master’s degree in emergency planning and management at Coventry University. She subsequently worked for a private consultant, for whom she started up business continuity services to both public and private sector. She subsequently assumed the roles of Emergency Planning Manager for West Midlands Police, and then Public Health Senior Emergency Planning Officer in a local authority. In 2012, Laura was awarded the UK Emergency Planning Society ‘Resilience Planner of the Year’ and the West Yorkshire Police Women in Policing Award for ‘Excellence in Performance’.
Citation
Drew, Laura (2023, December 1). The use of shared digital platform solutions to address challenges to multi-agency preparedness, response and recovery work within the UK. In the Journal of Business Continuity & Emergency Planning, Volume 17, Issue 2. https://doi.org/10.69554/TJZH1486.
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