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Using enterprise risk management to strengthen organisational resiliency : One institution’s story
Journal of Business Continuity & Emergency Planning,
17
(1),
61-73
(2023)
Abstract
This paper discusses how Carnegie Mellon University launched a cyclical enterprise risk management framework that incorporates both emergency preparedness and response and business continuity into its purview, to deliver greater organisational resiliency. The paper goes on to describe the governance structure that defines roles and responsibilities throughout the organisation, before discussing how faculty, staff and students are engaged and educated to sense risks, and to collaborate with leadership at all levels in prioritising risks for deep-dive assessments and employing feedback loops to support continuous process improvement. As the paper will show, these cyclical practices support organisational resiliency and a greater sense of risk consciousness.
Keywords: enterprise risk management; organisational resiliency; business continuity planning; business impact analysis; three lines of defence; feedback loops; risk consciousness; risk sensing; risk assessment; risk prioritisation; risk profiles
The full article is available to subscribers to the journal.
Author's Biography
Melanie J. Lucht is the Associate Vice President for Enterprise Risk Management and Chief Risk Officer at Carnegie Mellon University. In this role, Melanie oversees environmental health and safety, disaster recovery, business continuity, emergency preparedness and risk operations. A risk management executive with nearly 25 years of experience, Melanie is a Master Business Continuity Professional (MBCP), a member of the Business Continuity Institute (MBCI), a Certified Insurance Counselor (CIC) and a Certified Continuity Manager (CCM), who also holds the Associate in Risk Management (ARM) designation. She serves on the Fusion Risk Management Executive Peer Exchange and the Disaster Recovery Journal editorial advisory board; as a coach and guest lecturer for the Carnegie Mellon University Chief Risk Officer Executive Education Program through the Heinz College; and as a board member for the New Hazlett Theater in Pittsburgh.
Citation
Lucht, Melanie J. (2023, September 1). Using enterprise risk management to strengthen organisational resiliency : One institution’s story. In the Journal of Business Continuity & Emergency Planning, Volume 17, Issue 1. https://doi.org/10.69554/JCIT1774.
© Henry Stewart
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Publications LLP