Learning management systems and online tools to support continuous workplace learning in academic libraries

Abstract

In today’s evolving academic landscape, which has been made even more changeable by the COVID-19 global pandemic, library managers and administration must consider accessible and sustainable methods for providing continuous workplace learning programmes for library staff. Establishing sustainable continuous workplace learning and professional development initiatives is critical for library staff to remain confident in their service delivery and use of digital tools. It is possible for libraries to develop online continuous workplace learning programmes that employ an array of online tools that are already in use by the library, such as those used for course delivery, internal documentation and online communication. Specifically, as many libraries make use of learning management systems (LMS) to embed their information literacy programming for faculty and students, there is an opportunity to strategically use LMS to support professional development and continuous workplace learning for library staff. Drawing from examples for Carleton University Library, this paper explores how the use of an LMS and other online tools for continuous workplace learning can provide library staff with equitable online access to develop essential technical and practical skills, while helping to build a workplace culture that prioritises learning and skill development. Employing these tools in continuous learning and training programmes can allow libraries to become ‘learningful’ workplaces where staff at all levels are supported and are confident in their work.