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When what can go wrong, does go wrong: Fire department operations during cascading events
Journal of Business Continuity & Emergency Planning,
16
(4),
359-365
(2023)
Abstract
In 2021, Texas experienced a historic winter storm that paralysed the state. In particular, the city of San Antonio experienced a weather system which, over the span of seven days, created a pattern of cascading issues. This paper describes how the situation forced the San Antonio Fire Department to adapt its policies and procedures to respond to issues and circumstances that were never even thought possible for the area. The paper shows how critical thinking and innovation provided the department the ability to respond to the needs of the residents of San Antonio.
Keywords: San Antonio; Winter Storm Uri; response; adaptation; cascading events
The full article is available to subscribers to the journal.
Author's Biography
Bryan Norris has over 30 years’ experience in the fire and emergency medical response services, and currently serves as a deputy chief with the San Antonio Fire Department. He has been an integral part in the establishment of such programmes as the Quartermaster Gear Delivery Model, the Clinical Dispatcher Program, the Community Risk Reduction Division, and multiple COVID-19 programmes. Prior to his current position, his roles at the San Antonio Fire Department have included Executive Officer of Emergency Services; Planning and Analytics Division Chief; and CFAI Accreditation Manager. Bryan also serves as a Peer Assessment Team Lead for the Commission on Fire Accreditation International and the Vice-Chairperson of the Texas CPSE Consortium.
Citation
Norris, Bryan (2023, June 1). When what can go wrong, does go wrong: Fire department operations during cascading events. In the Journal of Business Continuity & Emergency Planning, Volume 16, Issue 4. https://doi.org/10.69554/YYYW7273.
© Henry Stewart
Publications LLP
Publications LLP