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Failsafe points in data centre disaster recovery response
Journal of Business Continuity & Emergency Planning,
16
(3),
229-247
(2023)
Abstract
Certain social psychological variables can result in delays to essential steps in IT data centre disaster recovery response, including the formal declaration of disaster. These delays can result in failure to meet recovery time objectives, additional financial losses, regulatory issues and a significant loss of customer goodwill, all beyond what would have been incurred in the absence of delays. This paper describes a failsafe model to counter these variables. The model will help ensure that any disaster recovery response step earmarked as a failsafe point is completed in a timely manner, from the moment of disaster to the resumption of business.
Keywords: information technology (IT) disaster recovery; failsafe; bystander effect; locus of control; submission to authority; leadership style; emergent norms; invocation delays; decision delays
The full article is available to subscribers to the journal.
Author's Biography
Russell Neal is an independent consultant in data centre disaster recovery planning and technical programme management. Most recently, he served with Softchoice, a Canadian consulting and IT engineering service provider. He has also worked for TUV Rheinland-OpenSky, British Telecom and International Network Services, as well as in banking IT. Russell holds a Master of Public Administration from San Diego State University, a BA in behavioural science from California State Polytechnic University, and an associate of arts from Orange Coast College. He is a Certified Information Systems Security Professional, a Certified Business Continuity Professional and a Data Center Certified Associate.
Citation
Neal, Russell (2023, February 1). Failsafe points in data centre disaster recovery response. In the Journal of Business Continuity & Emergency Planning, Volume 16, Issue 3. https://doi.org/10.69554/YNDX2073.
© Henry Stewart
Publications LLP
Publications LLP