Skip to main content
Mobile
  • Finance, Accounting & Economics
  • Global Business Management
  • Management, Leadership & Organisation
  • Marketing & Sales
  • Strategy
  • Technology & Operations
HS Talks HS Talks
Subjects  
Search
  • Notifications
    Notifications

    No current notifications.

  • User
    Welcome Guest
    You have Limited Access The Business & Management Collection
    Login
    Get Assistance
    Login
    Forgot your password?
    Login via your organisation
    Login via Organisation
    Get Assistance
Finance, Accounting & Economics
Global Business Management
Management, Leadership & Organisation
Marketing & Sales
Strategy
Technology & Operations
Case study

Resilience risk controls and the Netflix Unified Resilience Framework

Scott Baldwin, Gayle Anders and T.J. Mead
Journal of Business Continuity & Emergency Planning, 16 (1), 7-16 (2022)
https://doi.org/10.69554/WKUX7294

Abstract

This paper argues that programmes built around existing enterprise resilience/business continuity management (ER/BCM) metrics provide a low return on investment, which ultimately can damage the perceived value of the industry. It goes on to introduce a new approach to creating and measuring ER/BCM programmes that provides a much greater level of return for a smaller investment. Finally, it describes how this new approach can be used to satisfy traditional programme requirements, and provides a shared framework for emerging uses, such as cyber resilience.

Keywords: business continuity; technology resiliency; disaster recovery; information security; enterprise resilience; criticality; capability

The full article is available to subscribers to the journal.

Already a subscriber? Login or review other options.

Author's Biography

Scott Baldwin is the Director of Enterprise Resiliency at Symantec, where he oversees the global business continuity and disaster recovery programmes. Scott specialises in creating sustainable, risk-based resiliency programmes for global, multibillion-dollar high-tech companies. Before Symantec, he worked for such companies as Safeway, PayPal and Charles Schwab, and most recently, designed and implemented the global resiliency programmes for eBay and Synopsys. Mr Baldwin also serves on the national board of the Association of Continuity Professionals, North America’s largest resiliency professional organisation, and is a writer, speaker and organiser for various organisations in the field of resilience.

Gayle Anders is Global Business Continuity Program Manager, Enterprise Resilience at Netflix. Gayle has over 20 years of service as an infantryman in the US Marine Corps, including security deployments dealing with crisis, disasters and humanitarian operations around the world. He graduated from American Military University with a master’s in emergency management.

T.J. Mead is Global Technology Continuity Program Manager, Enterprise Resilience at Netflix. He has more than 20 years’ experience in the technology and business resilience space, including a decade and a half as a consultant helping Fortune 500 companies develop and improve their enterprise resilience, business continuity, disaster recovery, data centre and IT operations, IT leadership, and cyber resilience programmes. He has also worked as Director of Global Disaster Recovery for Royal Bank of Canada, and Senior Technical Program Manager for Operational Excellence at Amazon and Twitch.

Citation

Baldwin, Scott, Anders, Gayle and Mead, T.J. (2022, September 1). Resilience risk controls and the Netflix Unified Resilience Framework. In the Journal of Business Continuity & Emergency Planning, Volume 16, Issue 1. https://doi.org/10.69554/WKUX7294.

Options

  • Download PDF
  • Share this page
    Share This Article
    Messaging
    • Outlook
    • Gmail
    • Yahoo!
    • WhatsApp
    Social
    • Facebook
    • X
    • LinkedIn
    • VKontakte
    Permalink
cover image, Journal of Business Continuity & Emergency Planning
Journal of Business Continuity & Emergency Planning
Volume 16 / Issue 1
© Henry Stewart
Publications LLP

The Business & Management Collection

  • ISSN: 2059-7177
  • Contact Us
  • Request Free Trial
  • Recommend to Your Librarian
  • Subscription Information
  • Match Content
  • Share This Collection
  • Embed Options
  • View Quick Start Guide
  • Accessibility

Categories

  • Finance, Accounting & Economics
  • Global Business Management
  • Management, Leadership & Organisation
  • Marketing & Sales
  • Strategy
  • Technology & Operations

Librarian Information

  • General Information
  • MARC Records
  • Discovery Services
  • Onsite & Offsite Access
  • Federated (Shibboleth) Access
  • Usage Statistics
  • Promotional Materials
  • Testimonials

About Us

  • About HSTalks
  • Editors
  • Contact Information
  • About the Journals

HSTalks Home

Follow Us On:

HS Talks
  • Site Requirements
  • Copyright & Permissions
  • Terms
  • Privacy
  • Sitemap
© Copyright Henry Stewart Talks Ltd

Personal Account Required

To use this function, you need to be signed in with a personal account.

If you already have a personal account, please login here.

Otherwise you may sign up now for a personal account.

HS Talks

Cookies and Privacy

We use cookies, and similar tools, to improve the way this site functions, to track browsing patterns and enable marketing. For more information read our cookie policy and privacy policy.

Cookie Settings

How Cookies Are Used

Cookies are of the following types:

  • Essential to make the site function.
  • Used to analyse and improve visitor experience.

For more information see our Cookie Policy.

Some types of cookies can be disabled by you but doing so may adversely affect functionality. Please see below:

(always on)

If you block these cookies or set alerts in your browser parts of the website will not work.

Cookies that provide enhanced functionality and personalisation. If not allowed functionality may be impaired.

Cookies that count and track visits and on website activity enabling us to organise the website to optimise the experience of users. They may be blocked without immediate adverse effect.