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Case study

Reflections on the 2020 Nashville Christmas Day bombing

Ray Holloman and Alicia Holloman
Journal of Business Continuity & Emergency Planning, 15 (4), 381-388 (2022)
https://doi.org/10.69554/CMGY6864

Abstract

On Christmas Day, 2020, the detonation of an explosive device in Nashville, Tennessee resulted in many thousands of homes and businesses losing access to telecommunications services. While pre-established business continuity and disaster recovery plans helped many businesses and organisations recover from the impact and outages, many still suffered extended downtimes due to the lack of redundancies in place. Indeed, for organisations without a backup telecommunication provider, the effect of the bombing was dramatic, with hospitals, urgent care facilities, restaurants and other businesses all suffering major disruption. This paper examines how the various organisations responded and recovered from the incident, and considers whether legislation is required to ensure that telecommunications providers have sufficient redundancies in place to avoid such extended outages from happening again.

Keywords: disaster recovery; business continuity; telecommunications; after actions; government regulations; key infrastructure

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Author's Biography

Ray Holloman is a consulting business continuity administrator for HCA Healthcare and the founder and Chief Executive Officer of Holloman Solutions. Ray has a bachelor’s degree in business administration from Belmont University, a master’s degree in information security from Lipscomb University, and an MBA from Tennessee Tech University. He works with teams and organisations to help them understand, implement and enhance their disaster recovery programmes.

Alicia Holloman is an access coordinator for HCA Healthcare and the Chief Operating Officer of Holloman Solutions. Alicia has a bachelor’s degree from Eastern Kentucky University, a master’s degree in teaching from Morehead State University, and a master’s of science in cyber security and information assurance from Western Governor’s University.

Citation

Holloman, Ray and Holloman, Alicia (2022, June 1). Reflections on the 2020 Nashville Christmas Day bombing. In the Journal of Business Continuity & Emergency Planning, Volume 15, Issue 4. https://doi.org/10.69554/CMGY6864.

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cover image, Journal of Business Continuity & Emergency Planning
Journal of Business Continuity & Emergency Planning
Volume 15 / Issue 4
© Henry Stewart
Publications LLP

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