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Abstract
The process of implementing and maintaining a business continuity management system is associated with various challenges that make it hard for organisations to realise their business continuity objectives. This paper describes how to implement three key drivers to support organisations in their business continuity efforts. First, the organisation must establish a culture conducive to business continuity. This can be reinforced through the distribution of roles and responsibilities for business continuity, in order to spread the operational burden and raise awareness regarding the necessity of business continuity processes. Finally, organisations can benefit from the latest advancements in technology and software to make business continuity efforts easier to implement at all organisational levels. This latter aspect is important not just for business continuity managers, but also their colleagues, who may not be as well versed in the area of business continuity, but whose support is essential to the smooth functioning of the business continuity management system.
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Author's Biography
Jacopo Capparelli is a consulting manager at PANTA RAY, where he coordinates midlevel technical account management and the delivery of consultancy and product implementation projects. His experience includes a multitude of business continuity management and operational risk management activities, along with the provision of technical support for business continuity tools, such as business continuity management and mass notification software.
Godwin Chionna works as a consultant, supporting corporations in all activities relating to the business continuity life cycle, from helping companies to prepare their business continuity policy, to setting up training and awareness sessions, to conducting business impact analyses and discussing business continuity strategies and plans. He also writes scripts for crisis scenario simulations and has coordinated the development of e-learning courses on topics related to business continuity and organisational resilience.
Gianluca Riglietti CBCI (BCI Research and Insight Associate) has a Masters in geopolitics, territory and security from King’s College London. He has experience writing academic and industry publications, speaking at international conferences and delivering projects for companies such as Zurich, BSI, Everbridge and Transputec. His previous professional experience includes working for the Italian Presidency of the Council of Ministers.
Citation
Capparelli, Jacopo, Chionna, Godwin and Riglietti, Gianluca (2022, June 1). What makes for effective business continuity implementation?. In the Journal of Business Continuity & Emergency Planning, Volume 15, Issue 4. https://doi.org/10.69554/ALTF9973.Publications LLP