The impact of remote workers on crisis, risk and business continuity management

Abstract

Since the outbreak of COVID-19, the number of employees working from home has increased exponentially. This paper discusses how this shift to remote working has affected enterprise risk management, business continuity management and crisis management over the last couple of years, along with tips, software tools and processes to help manage this impact. The paper also identifies the key functionality required from pertinent software tools, discusses the effects and primary issues associated with such tools, and provides examples of how these tools have been implemented in practice.