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Case study

Key lessons from Hurricane Dorian: The benefits of a flexible top-down storm response

Emad Aziz
Journal of Business Continuity & Emergency Planning, 15 (2), 158-170 (2020)
https://doi.org/10.69554/MUUE4377

Abstract

In 2019, Hurricane Dorian wreaked widespread havoc across the Province of Nova Scotia, with significant, adverse impacts affecting citizens and government services for a protracted period. This paper describes the challenges faced by the provincial emergency management and business continuity response teams. It argues that storm response requires a flexible top-down approach, with senior leadership delegating responsibility and encouraging locally-driven decision-making. Using examples from Hurricane Dorian, the paper shows that as emergency response and business continuity overlap, response teams must find a balance between the protection of life and property and safeguarding the continuity of business. This can be accomplished through strategic support from senior leadership, the adoption of evolving best practices and competency development through training and realistic exercise scenarios.

Keywords: delegation; hurricane; business continuity; emergency management; telecommunications failure; incident command system; mental health

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Author's Biography

Emad Aziz is Manager of Business Continuity for the Province of Nova Scotia. Recently elected to the Disaster Recovery International Canada Board of Directors for the Atlantic region, Emad is a Master Business Continuity Professional and a previous recipient of the Disaster Recovery International Award of Excellence. Emad is a champion of mental health in business continuity, working to raise awareness on such issues as the effect of trauma on employees following rapid disruptive events, finding balance under duress for effective incident management, and mental health considerations for employees in workplace recovery planning.

Citation

Aziz, Emad (2020, December 1). Key lessons from Hurricane Dorian: The benefits of a flexible top-down storm response. In the Journal of Business Continuity & Emergency Planning, Volume 15, Issue 2. https://doi.org/10.69554/MUUE4377.

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cover image, Journal of Business Continuity & Emergency Planning
Journal of Business Continuity & Emergency Planning
Volume 15 / Issue 2
© Henry Stewart
Publications LLP

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