Organisational resilience in action: A four-month denial of access to the workplace
Abstract
This case study looks at a denial-of-access event, where airborne asbestos material was found in a government-owned building leased by the New Zealand Parliamentary Counsel Office (PCO). The paper describes how despite the lack of advance notice, the PCO demonstrated its resilience to business disruption through its leadership and culture; its networks and relationships; and being change-ready. The paper also discusses how the incident provided an unexpected opportunity to build further resilience on return to the workplace.
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Author's Biography
Linda-Jane Richan is the business continuity, emergency management and protective security adviser at the Parliamentary Counsel Office in Wellington, New Zealand. Linda-Jane is a steering committee member of the Government Sector Business Continuity Group, and has been a member of the Business Continuity Institute since 2013. Prior to this, she was a departmental manager at the University of Otago, Wellington. Linda-Jane holds a bachelor of commerce degree in organisational management from University of Canterbury, Christchurch, and an advanced diploma in creative writing.
Citation
Richan, Linda-Jane (2020, December 1). Organisational resilience in action: A four-month denial of access to the workplace. In the Journal of Business Continuity & Emergency Planning, Volume 15, Issue 2. https://doi.org/10.69554/CPCQ9124.
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