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Practice paper

Incident command system: Situation unit leader and county public health liaison roles during the federal medical station, Santa Clara, during the COVID-19 response

David Matear
Journal of Business Continuity & Emergency Planning, 15 (1), 30-43 (2021)
https://doi.org/10.69554/KLOP5274

Abstract

Federal medical stations (FMS) and alternative care sites are used to provide surge capability and capacity for short-term inpatients with healthcare needs that cannot be accommodated or provided for in a general shelter or general acute care facilities. In March and April 2020, an FMS was deployed to support the management of the COVID-19 pandemic in the ‘hotspot’ of Santa Clara County, CA. This paper describes how the flexibility of the incident command system allowed for the positions of situation unit leader and liaison officer to be combined at the FMS, supporting the effectiveness and efficiency of the FMS through comprehensive situational awareness, information-sharing and collaboration. This method of combining closely related roles is not suitable for all healthcare emergencies, but as this paper demonstrates, it is well worth considering in circumstances where competences and capacity align.

Keywords: emergency preparedness; healthcare; hospital; alternative care site; incident command system

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Author's Biography

David Matear was the Incident Commander and Senior Operating Director, Northern Lights Regional Health Centre and Fort McMurray Area for Alberta Health Services during the Fort McMurray Wildfires. David’s global healthcare leadership and clinical experience includes hospitals in Scotland and England. He has also served as an officer in the Royal Navy and Assistant Dean for Clinical Affairs at the University of Toronto’s Faculty of Dentistry, and spent ten years in Abu Dhabi working to commission a centre of excellence for dentistry and develop the framework and standards for its healthcare system.

Citation

Matear, David (2021, September 1). Incident command system: Situation unit leader and county public health liaison roles during the federal medical station, Santa Clara, during the COVID-19 response. In the Journal of Business Continuity & Emergency Planning, Volume 15, Issue 1. https://doi.org/10.69554/KLOP5274.

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cover image, Journal of Business Continuity & Emergency Planning
Journal of Business Continuity & Emergency Planning
Volume 15 / Issue 1
© Henry Stewart
Publications LLP

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