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Abstract
Humanitarian aid and development is a multibillion-dollar sector, representing millions of organisations, with hundreds of millions of employees and volunteers operating worldwide. The community is, by its very nature, drawn towards danger, supporting vulnerable parties in high-risk areas. In the face of complex global health emergencies, natural disasters and deteriorating security conditions, the imperative for individuals to deploy to, or work in, increasingly fragile and hostile environments is growing. At the same time, expectations regarding the sector’s duty of care are mounting, and employees, families, donors and governments are holding organisations increasingly accountable for their actions. Where an organisation fails — or is perceived to have failed — the people it is supposed to protect, it can face catastrophic litigation and reputational harm. Hostile environment awareness training is part of the duty-of-care strategy for those working in, or travelling to, high to extreme-risk environments. It addresses tactical-level risks by raising the awareness and competency of the individual in identifying, controlling and reacting to security and safety risks. In doing so, it concurrently reduces enterprise-level risks to the organisation. This paper discusses what drives the increasing need for hostile environment awareness training (HEAT), the value it brings in terms of duty of care and organisational resilience, what technical content and immersive learning should be included within a HEAT curriculum, and the challenges organisations face when implementing instruction programme at the global and multicultural level.
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Author's Biography
Michael Blyth is the Chief Operating Officer for Risk and Strategic Management Corporation. He is an ISO certified Lead Auditor for business continuity management with diverse commercial and military experience. He holds a master’s degree in security management from the University of Loughborough and is currently studying for a doctorate in security and risk management at the University of Portsmouth. His books ‘Security and Risk Management: Protecting People and Sites Worldwide’ and ‘Business Continuity Management: Building the Incident Management Plan’ are published by Wiley.
Donald S. Bosch is a licensed clinical psychologist and psychoanalyst, holding doctoral degrees in both disciplines. He has worked extensively in the humanitarian field with global rapid response teams and individual aid workers. For the past 12 years he has focused on integrating neuroscience findings into high fidelity security trainings and has been embedded in such trainings worldwide. Don teaches Responder Mental Health at the Harvard Humanitarian Response Intensive course. He maintains an active interest in research and is one of the authors of the Headington Institute Resilience Inventory.
Chris Williams leads the CARE USA Security Unit. As a security professional, his experience spans a number of sectors and disciplines, and his recent work has focused on access and operations in high-risk or complex environments. Chris holds a BSc (Hons) in international disaster engineering and management from Coventry University and several postgraduate certificates in security and risk management.
Andries Dreyer is the Global Director (Training) for World Vision International’s Office of Corporate Security. His background includes UN peace keeping operations, international war crimes tribunals and humanitarian relief. He studied for his MSc in risk crisis and disaster management at the University of Leicester and has contributed to several books on operational security management, risk management and training and development.
Aidan Hales is an experienced leader in organisational resiliency, business continuity, crisis management, enterprise risk management and protective services. He holds Chartered Status within the Security Institute and is a Certified Protection Professional through ASIS. He holds an MSc in security management from the University of Loughborough and is a graduate of executive business and leadership programmes at the Wharton School of the University of Pennsylvania, Kellogg School of Business at Northwestern University and Georgetown University.
Simon Mallett is Head of Risk Consulting and Operations for Risk and Strategic Management, Corporation. Simon is a former British army officer and certified ISO 22301 Lead Auditor who has led the development of business continuity management systems for companies of all sizes across various sectors. He has developed and implemented business continuity plans and procedures for the management of serious infectious disease outbreaks, and for the deterioration of security risk environments in various countries.
Citation
Blyth, Michael, Bosch, Donald S., Williams, Chris, Dreyer, Andries, Hales, Aidan and Mallett, Simon (2021, June 1). Hostile environment awareness training: Building individual awareness while addressing organisational resilience. In the Journal of Business Continuity & Emergency Planning, Volume 14, Issue 4. https://doi.org/10.69554/SKOV3303.Publications LLP