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New demands for resilience in real estate : Resilience and adaptability after the COVID-19 pandemic
Corporate Real Estate Journal,
10
(1),
106-116
(2020)
Abstract
The global coronavirus pandemic of 2020 has made it clear that the existing stock of commercial buildings was not well suited to provide for the health and safety of occupants. This paper explores the primary focus areas for enhanced facility management (FM) measures creating resilient buildings in view of defence against contamination risks. The real estate ecosystem learns fast and provides new policies, technology solutions and best practices that help to build resilience. But the real value in creating resilient buildings is not only in supporting organisations to continue their operations during a next COVID-19 wave, it can be a catalyst to change the workplace to a more resilient and adaptive way of working that fits a next generation of office workers and a more connected, sustainable organisation that is resilient to more than just a next virus.
Keywords: real estate resilience; real estate strategy; COVID-19; IWMS/CAFM; coordinated outbreak management; workplace
The full article is available to subscribers to the journal.
Author's Biography
David Karpook is Strategic Business Consultant for Planon Corporation, a leading provider of technology solutions for facility management and real estate. A 25-year industry veteran, he has been a customer, vendor, system implementer, trainer and strategist, managing workplace technology projects in North America, Europe, the Middle East and Africa. Prior to joining Planon in 2015, he served as president and CEO at Bricsnet, an enterprise software provider. He also has held management positions at software providers Trimble Navigation, Tririga and Peregrine Systems. He speaks frequently at real estate and facility management industry events and was named 2016 Associate Member of the Year by the International Facility Management Association (IFMA). He is chairman of IFMA’s Real Estate Advisory & Leadership community. Additionally, he has been a member of the IFMA Information Technology community and has worked with the IFMA Foundation’s Global Workforce Initiative. David is vice chairman of OSCRE International, the Open Standards Consortium for Real Estate. His additional experience includes seven years as a facility manager and construction project manager at the University of Florida. A graduate architect with degrees from Harvard University and the University of Florida, he has also worked as a journalist for The New York Times and The Orlando Sentinel. David lives in the Boston area.
David Stillebroer is responsible for product strategy and the product management team at Planon Software, a leading provider of technology solutions for facility management and real estate. He has a background in hard services and soft services and has been real estate portfolio manager, software implementer and product manager. David has been part-time lecturer in real estate management at Rotterdam University for a number of years.
Erik Jaspers has over 30 years’ experience in IT and has held various positions in project and information management for multinational companies including ATOS (Origin) and Philips. For the past 17 years he has been working with Planon, a leading IWMS/CAFM1 software vendor, in leadership positions concerning the development of their software solutions. His current focus is specifically around innovation, product strategy and investment planning. He contributed to a prize-winning scientific publication on agile product management (2009) and to IFMA publications ‘Work on the Move’ (2011), ‘Work on the Move 2’ (2016) and ‘Technology for Facility Managers’ (2012). He was editor of Planon’s publication ‘A Quest for Excellence’ (2015) and has written articles on technology for RE and FM magazines. He is a regular speaker at international conferences on a wide array of IT-related topics around real estate management and facilities management. He is member of the IFMA Foundation board of trustees, chair of their knowledge management taskforce, member of the IFMA Research Committee and part of the ‘Workplace Evolutionaries’ leadership team.
