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As the field of emergency management evolves, is it time to enhance its training methods?
Journal of Business Continuity & Emergency Planning,
14
(1),
65-74
(2020)
Abstract
Each year, millions of individuals participate in emergency management training courses. Training opportunities are plentiful and offered by a variety of governmental, public and private providers, in a variety of locations and teaching environments, using a multitude of different topics, styles and methodologies. Training opportunities are vast and often designed to support a broad audience of learners, including those seeking to attain new skills as well as those seeking to retrain or change career. Yet, despite the abundant opportunities for training, including education, instruction, exercises and drills (including training on how to train), in the period following the activation of the emergency operations centre, when the time has come to implement the tools and actions taught, there remain problems. With all this training available, what exactly are workers learning and what are they forgetting? This paper will look at the need for an evolution in traditional emergency management training methods, such as what is working, what is not working, and how methods could evolve to enhance training engagement, increase knowledge retention, and improve worker performance.
Keywords: emergency management; retention; performance; modern learner; microlearning; emergency response training
The full article is available to subscribers to the journal.
Author's Biography
Christina Crue is a Deloitte risk and financial Advisory senior manager, Deloitte & Touche LLP. Christina leads multiple projects at Deloitte focused on emergency preparedness and response. Throughout her career, Christina has led projects ranging from supporting national-level emergency response operations to developing and evaluating complex but realistic exercises. An experienced educator, Christina has presented preparedness courses and exercises worldwide. She serves on multiple boards, including the National Emergency Managers Association (NEMA) Private Sector Committee, NEMA’s Emergency Management Assistance Compact (EMAC) committee, and the Mid-Atlantic Center for Emergency Management’s Strategic Advisement Board.
Kathy L. Francis is the Frederick Community College Executive Director of Emergency Management Programs and leader of the Mid-Atlantic Center for Emergency Management & Public Safety (MACEM&PS). She also teaches executive crisis leadership at Mount Saint Mary’s University. She has a master of science degree in management from the Police Executive Leadership Program at Johns Hopkins University, and a Certificate of Completion in Crisis Leadership in Higher Education from the John F. Kennedy School of Government at Harvard University.
Citation
Crue, Christina and Francis, Kathy L. (2020, September 1). As the field of emergency management evolves, is it time to enhance its training methods?. In the Journal of Business Continuity & Emergency Planning, Volume 14, Issue 1. https://doi.org/10.69554/GYRJ2397.
© Henry Stewart
Publications LLP
Publications LLP