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Case study

How Toronto Pearson International Airport applied lessons from SARS to develop a pandemic response plan

Deane Johanis
Journal of Business Continuity & Emergency Planning, 1 (4), 356-368 (2007)
https://doi.org/10.69554/ECXF7854

Abstract

When severe acute respiratory syndrome (SARS) arrived in Canada, the nation's largest airport was caught in a major crisis while public health and emergency officials worked to limit the spread of the disease. World Health Organization travel advisories recommended limiting or postponing travel to Toronto due to concerns regarding local control over the outbreaks. Toronto Pearson International Airport worked with its extended community towards the development of local emergency and continuity strategies reflective of the quickly-evolving multi-jurisdictional requirements. These strategies were developed and implemented through two consecutive waves of outbreaks over the spring and summer of 2003. The experience had a lasting effect on the airport and its related communities in terms of the evolution of its emergency and continuity programmes. Between late 2003 and 2006, a number of reviews, public commissions and enquiries delivered their findings and recommendations. The combined effect was a permanent change in the landscape within which Canadian transportation, public health, emergency response and management operate. But are the changes enough to be ready for the next possible major emergency such as a pandemic?

Keywords: SARS; emergency response; emergency management; public health; all hazards planning model; corrective action plan; command post model; non-conventional crises

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Author's Biography

Deane Johanis is the Manager, Emergency Planning for the Greater Toronto Airports Authority at Toronto Pearson International Airport. She is the Administrative Director for the Pearson Family Support, GO and Crisis Support Teams. She has over 25 years’ experience in the development of emergency, continuity, safety and security management programmes in the transportation industry. In addition to authoring articles, she chairs/participates in various airport/emergency committees and professional organisations, is a CEMC certified instructor, adjunct lecturer at University of Toronto and coordinates an annual disaster conference. She has been involved with the Eastern North American Blackout, September 11th, extensively with SARS and more recently with Air France Flight 358 and Lebanon relief flights.

Citation

Johanis, Deane (2007, August 1). How Toronto Pearson International Airport applied lessons from SARS to develop a pandemic response plan. In the Journal of Business Continuity & Emergency Planning, Volume 1, Issue 4. https://doi.org/10.69554/ECXF7854.

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cover image, Journal of Business Continuity & Emergency Planning
Journal of Business Continuity & Emergency Planning
Volume 1 / Issue 4
© Henry Stewart
Publications LLP

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