You plan, you test and then it happens: Lessons learned from the Schneider warehouse tornado recovery

Abstract

This paper is about the experience gained and lessons learned while dealing with the long-term recovery of Schneider’s Port Logistics Division following extensive damage to three warehouse/ office facilities in Savannah, GA on 25th April, 2015. This paper will provide insight into how the initial assessments were handled, how the skill sets needed by the response teams were determined, and what further actions were triggered as more detailed information was received and assessed by the leadership team. This paper will also provide information as to how closely the company followed its existing contingency and disaster recovery plans, as well as where those plans fell short and where it was necessary to make adjustments as the recovery progressed.