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Practice paper

You plan, you test and then it happens: Lessons learned from the Schneider warehouse tornado recovery

William T. Marotz
Journal of Business Continuity & Emergency Planning, 10 (2), 141-156 (2016)
https://doi.org/10.69554/OYOY4684

Abstract

This paper is about the experience gained and lessons learned while dealing with the long-term recovery of Schneider’s Port Logistics Division following extensive damage to three warehouse/ office facilities in Savannah, GA on 25th April, 2015. This paper will provide insight into how the initial assessments were handled, how the skill sets needed by the response teams were determined, and what further actions were triggered as more detailed information was received and assessed by the leadership team. This paper will also provide information as to how closely the company followed its existing contingency and disaster recovery plans, as well as where those plans fell short and where it was necessary to make adjustments as the recovery progressed.

Keywords: Incident Command; activation; SIRT; short-term response; long-term recovery

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Author's Biography

William T. Marotz is the Global Disaster Recovery/Business Continuity Coordinator for Schneider, the premier provider of truckload, intermodal and logistics services. In his prior role with Unilever, Inc. as Project Manager for all production disaster recovery and business continuity planning and testing across North America, Canada and Puerto Rico, he dealt with the impacts to numerous company locations in the New York area during the September 11th attacks and the East Coast power outage. He is a graduate of the University of Wisconsin and holds Master Business Continuity Professional certification from DRI International. He is also a Member of the Business Continuity Institute.

Citation

Marotz, William T. (2016, December 1). You plan, you test and then it happens: Lessons learned from the Schneider warehouse tornado recovery. In the Journal of Business Continuity & Emergency Planning, Volume 10, Issue 2. https://doi.org/10.69554/OYOY4684.

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cover image, Journal of Business Continuity & Emergency Planning
Journal of Business Continuity & Emergency Planning
Volume 10 / Issue 2
© Henry Stewart
Publications LLP

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