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Enhancing enterprise resilience in the commercial facilities sector
Journal of Business Continuity & Emergency Planning,
3
(1),
5-18
(2008)
Abstract
This paper examines the important role that appropriate technologies — anchored on the foundation of a comprehensive, integrated business continuity management and emergency preparedness programme — have in reducing the impacts of disasters on business and industry and the communities they serve. The paper examines the planning framework in which private sector planners operate to effectively design, train, equip and exercise for ‘enterprise resilience’. Lessons learned in the past decade of disasters demonstrate the vital role that the private sector plays in recovery, restoration and continuity of communities. Enormous resources have been applied to improve public safety, however, the private sector has benefited less significantly from these coordinated efforts. The paper focuses on the preparedness challenges in the commercial facilities sector, which operates on the principle of ‘open public access’. The reader will take away a better understanding of the mission, roles, responsibilities, equipment and technologies supporting various types of private sector command centres. They will recognise the emerging need for a technology test and evaluation capability, ie a strategic enterprise resilience centre, as a resource to enable better informed, cost-effective decisions that guide specification, acquisition and integration of technologies for infrastructure security.
Keywords: business continuity; enterprise resilience; commercial facilities sector; critical infrastructure protection
The full article is available to subscribers to the journal.
Author's Biography
Robert J. Coullahan is the President of Readiness Resource Group, Inc., a veteranowned small business serving homeland security, protection, preparedness and enterprise resilience programmes. Board-certified in emergency management and security management (Certified Emergency Manager and Certified Protection Professional), Mr Coullahan is also a Certified Business Continuity Professional. A former Senior Vice President with Science Applications International Corporation, he is also a certified emergency medical technician and served nine years of active and reserve duty in the US Army. A graduate of the University of California and The George Washington University, he earned a master of science degree in telecommunications and a master of arts degree in security management — forensic sciences.
C. David Shepherd is the Chief Executive Officer and Chief Preparedness Officer of Readiness Resource Group, Inc, a veteranowned small business serving homeland security, protection, preparedness and enterprise resilience programmes. He serves on the American Society of Industrial Security Gaming and Wagering National Council; on the DHS Commercial Facilities Sector Coordinating Council as Co-Chairman, Resorts Sub-council; and on the White House Partnership for Critical Infrastructure. Mr Shepherd served in the US Marine Corps. He holds a bachelor of science degree in marketing from the University of Utah, a master of business administration and a master of public administration in criminal justice from the Golden Gate University.
Citation
Coullahan, Robert J. and Shepherd, C. David (2008, October 1). Enhancing enterprise resilience in the commercial facilities sector. In the Journal of Business Continuity & Emergency Planning, Volume 3, Issue 1. https://doi.org/10.69554/EEMG4515.
© Henry Stewart
Publications LLP
Publications LLP