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Practice paper

Interoperability in incident command

Katherine Severson
Journal of Business Continuity & Emergency Planning, 12 (4), 342-353 (2019)
https://doi.org/10.69554/BSBM8540

Abstract

Galvanised by the increasing complexity in managing incidents of mass violence and mass casualty, the emergency response agencies in Calgary, Canada identified the need to develop research-based policies, establish common strategies/ tactics and conduct more joint training across all hazards. By identifying the challenges with initial command, coordination and control activities at scene, the Calgary first-responder community designed and implemented an integrated training programme to support interoperability between front-line incident commanders and supervisors. The training programme was created to address the differences in each respective agency’s policies, procedures and cultures that can be barriers to integrating into a single incident management structure or unified command. Using features of interoperability like shared situational awareness and joint risk assessment, and applying the concepts into tactics like rescue taskforce, the training is building critical command relationships for the future. This training has further expanded into a programme with joint policy and procedure development, incident debriefings, expanded exercises, and tactic specific training. This paper describes how the members of Calgary’s first-responder community are stepping beyond their silos of excellence and unifying their planning, preparedness and response programme.

Keywords: command; interoperability; incident; rescue taskforce; training; police

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Author's Biography

Katherine Severson leads the Emergency Management Unit within the Major Events Section of the Calgary Police Service. She serves as Police Tactical Operations Center Manager for major policing incidents and has been the police agency representative in the City of Calgary Emergency Operations Center for most major incidents since 2010. She is a member of the Incident Management Team in Canada Taskforce 2’s Disaster Response Team and has served in incident management roles for various events and incidents. Katherine teaches incident management, interoperability in incident command and rescue taskforce response for the four emergency service agencies. Katherine co-hosted the 2016 Calgary Symposium on Mass Casualty Incidents, and has presented at numerous conferences. She is trained in disaster risk reduction and qualified as a Business Continuity professional. She has received the Chief’s Lifesaving Award and the Canadian Police Exemplary Service Medal.

Citation

Severson, Katherine (2019, June 1). Interoperability in incident command. In the Journal of Business Continuity & Emergency Planning, Volume 12, Issue 4. https://doi.org/10.69554/BSBM8540.

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cover image, Journal of Business Continuity & Emergency Planning
Journal of Business Continuity & Emergency Planning
Volume 12 / Issue 4
© Henry Stewart
Publications LLP

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