The silent assassin: Business demand changes following disaster

Author's Biography

Kaylene Sampson is a senior researcher with Resilient Organisations. As a trained social scientist, she has over 15 years’ experience in applied social research with a strong focus on all aspects of survey research, from design through to analysis and reporting. As a new member of Resilient Organisations, Kaylene brings a fresh perspective to examining business recovery in the post-disaster context, gained from her extensive experience with survey-style research.

Tracy Hatton is a senior research fellow with Resilient Organisations, a research and consulting group focused on helping organisations, industries and economies to thrive in any disruptive environment. As a social enterprise, the group applies business principles to maximising the positive social impact of its work. It conducts robust, original research to advance the ability of organisations to foresee, proactively respond to, and effectively and efficiently recover from disruptions of all kinds. Resilient Organisations also offers services directly to organisations including organisational and employee resilience benchmarking and resilience enhancement strategy development.

Charlotte Brown has over eight years’ experience specialising in risk management, systems thinking, decision making and resilience. As a social scientist with a civil engineering background, Charlotte often works at the interface between physical and social sciences, ensuring a holistic view of resilience problems and opportunities. She is an adjunct fellow with the Department of Civil and Natural Resources Engineering at the University of Canterbury and has previously worked as an environmental and civil engineering consultant. Charlotte is a principal research consultant at Resilient Organisations.