A winning combination: The 3Cs of business continuity

Abstract

Contingency planning is a natural part of business life and is used across identified strategic, financial and operational risks. But is it being done well and is it the right approach all of the time? This paper shows how contingency planning forms one layer of a three-line defence termed ‘the 3Cs of business continuity’: contingency planning; continuity capability; crisis response. Collectively, ‘the 3Cs’ help organisations deliver a robust response to the risks that can be seen and those that cannot.