Resiliency scoring for business continuity plans
Abstract
Through this paper readers will learn of a scoring methodology, referred to as resiliency scoring, which enables the evaluation of business continuity plans based upon analysis of their alignment with a predefined set of criteria that can be customised and are adaptable to the needs of any organisation. This patent pending tool has been successful in driving engagement and is a powerful resource to improve reporting capabilities, identify risks and gauge organisational resilience.
The role of business continuity professionals is to aid their organisations in planning and preparedness activities aimed at mitigating the impacts of potential disruptions and ensuring critical business functions can continue in the event of unforeseen circumstances. This may seem like a daunting task for what can typically be a small team of individuals. For this reason, it is important to be able to leverage industry standards, documented best practices and effective tools to streamline and support your continuity programme. The resiliency scoring methodology developed and implemented at Target has proven to be a valuable tool in taking the organisation’s continuity programme to the next level. This paper will detail how the tool was developed and provide guidance on how it can be customised to fit your organisation’s unique needs.
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Author's Biography
Anna Olson is a CBCP certified Senior Corporate Security Consultant with the Global Continuity and Resiliency (GCR) team at Target Corporation. She has served as a subject matter expert and provides leadership in developing and exercising plans to mitigate the impact of potential business disruptions at Target. Through her focus on planner engagement, she developed the global GCR training programme, co-led the programme life cycle through Assess, Planning, Exercising and Mature phases, and provided recovery support and continuation efforts during business disruption events. Recently she developed an online community to provide a forum for Target planners to connect, ask questions, share ideas and provide recognition. She is also the co-host of an innovative podcast dubbed Morning Latte which incorporates a talk show format style of training that appeals to partners across the organisation and focuses on planner engagement.
Jamie Anderson is a Certified Business Continuity Professional (CBCP) and a Member of the Business Continuity Institute (MBCI). For the past ten years, she has worked in business continuity and disaster recovery at Target Corporation and is currently a Lead Corporate Security Consultant on the Global Continuity and Resiliency team. She provides subject matter expertise and consulting for critical business functions and technology platforms across Target and works with teams to mature their recovery posture by identifying and assessing risk, documenting continuity plans and performing exercises. She recently developed and implemented Resiliency Scoring for the company’s Business Continuity Plans in order to aid in assessing plan contents and to provide a roadmap for plan maturity. This is an exciting initiative that is enhancing engagement, visibility and compliance within the Target Continuity Programme.
Citation
Olson, Anna and Anderson, Jamie (2016, September 1). Resiliency scoring for business continuity plans. In the Journal of Business Continuity & Emergency Planning, Volume 10, Issue 1. https://doi.org/10.69554/KABD2155.
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