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Engaging an army of planners: An eBay case study
Journal of Business Continuity & Emergency Planning,
8
(1),
41-48
(2014)
Abstract
Although led by a central corporate group, continuity planning at eBay is conducted by a community of planners native to their own departments. True programme success requires the full participation of these planners. This paper presents a case study of eBay’s experience in achieving and maintaining planner engagement.
Keywords: planners; engagement; motivation; eBay; planning tools
The full article is available to subscribers to the journal.
Author's Biography
Scott Baldwin is the enterprise resiliency tools architect for eBay Inc. For the last nine years his experience working in the retail and financial sectors has focused on business continuity and disaster recovery.
Citation
Baldwin, Scott (2014, September 1). Engaging an army of planners: An eBay case study. In the Journal of Business Continuity & Emergency Planning, Volume 8, Issue 1. https://doi.org/10.69554/YWKU8708.
© Henry Stewart
Publications LLP
Publications LLP