Agentic AI risk-aware credit decisioning sandbox : A framework for responsible financial innovation
Abstract
The rapid evolution of artificial intelligence (AI), particularly in the form of agentic systems, has introduced unprecedented capabilities for autonomous decision making in various sectors, including financial services.1 These agentic AI systems, characterised by their ability to act independently and learn from interactions, promise to revolutionise credit decisioning by enhancing efficiency, accuracy, and risk assessment. The autonomous nature of agentic AI, however, necessitates a robust framework for managing inherent risks, including issues of accountability, bias, and compliance, especially within the highly regulated financial industry. This paper proposes the development and implementation of agentic AI Risk-Aware Credit Decisioning Sandbox (RA-CDS) as a critical mechanism to foster responsible innovation while mitigating potential systemic risks. This controlled environment would allow for the rigorous evaluation of AI agents’ performance and adherence to ethical guidelines within credit decisioning processes.2 This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.
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Author's Biography
Sanjoy Ghosh is Engineering and AI Service Line leader for Apexon. He has over 20 years’ experience in enterprise system architecture, artificial intelligence (AI) and FinTech. His work focuses on developing practical, large-scale AI systems for regulated industries, with expertise in generative AI (GenAI) and agentic AI. He has led architectural strategy and implementation with major banking institutions and regularly speaks at industry venues on responsible AI and technology innovation.