Communication Skills for Business

Management relies heavily on the ability to communicate effectively with people. In fact, much of any manager’s time is taken up with meetings, one-to-one conversations, writing and responding to emails, and navigating sensitive issues. Studies also show that for most employees the primary factor that determines their level of work... read moresatisfaction and motivation is the quality of the relationship they have with their immediate supervisor. This series of talks addresses the most important communication skills that managers should develop to sustain effective, supportive relationships with the people they work with. Understanding these skills will help professionals improve their relationships with their teams, peers, senior executives, and people outside their organizations. This series will help undergraduate students to better grasp the basics, and to enter the world of work more prepared for successful professional relationships.