Introduction to Performance Management

The measurement, management, and improvement of performance are essential for the success of any organization. In this series of talks, we look at the connections between strategy, performance measurement and decisions, and actions; and we discuss how these can positively affect the performance of individuals and organisations. Specifically, we will... read morecover both technical (e.g., scorecards, performance indicators, targets, performance appraisals) and behavioral aspects (e.g., organizational alignment, empowerment, motivation, performance culture). These talks will draw on the latest research but will be strongly rooted in the real world, as we will discuss the latest thinking and tools, and use real cases from large companies and SMEs, private, public, and not-for-profit organisations.