Ms. Liz Machtynger CEO, Customer Essential, UK

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Liz Machtynger is a leading expert in the area of customer management strategy evaluation and development, organizational development for customer management, customer knowledge strategies, customer management program design and implementation, customer data and information systems. She is respected for her enabling and mentoring style of consultancy, which provides her customers... read morewith a real edge in the area. Liz has a particularly strong experience in financial services having worked with major insurers, banks and building societies in the development of their customer management programs over the past 10 years.