Dr. Michaël Le Duc Mälardalen University, Sweden
Michaël Le Duc, PhD, is Assistant Professor in Business Administration at Mälardalen University. His research concerns service marketing combined with leadership and the support of information technology. One of the methods of his research is to work part-time as a singer and artist in a network of service providers in... read morethe experience industry, mainly restaurants. The activities are extensively documented and analysed. He has published reports, conference articles and journal articles. He is also a union representative at his local university as well as the national level.