Share these talks and lectures with your colleaguesInvite colleagues
Mr. Jeff Rose-Martland Consultant, Martland Management, Canada1 Talk
Jeff Rose-Martland is a recovering contact center agent in St. John’s, Canada. A former radio host, communications technologist and entertainment technician, Jeff is an award-winning author and playwright. Having recently spent over three years at the front lines of a contact center, Jeff specializes in examining the function of contact... read morecenter agents.