Mr. Robert Spector Author and keynote speaker, USA

2 Talks

Robert Spector is a U.S.-based international keynote speaker, thought leader, and author of the business classic The Nordstrom Way: The Inside Story of America’s Number One Customer Service Company. He is also the author of Get Big Fast—the definitive story of the origins of Amazon, which has been translated... read moreinto 18 languages. His forthcoming book is The 120-Year-Old Startup: The Nordstrom Way to Embracing Change, Challenges and Customer Service.