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Dr. David Holman Senior Lecturer, University of Sheffield, UK1 Talk
Dr. David Holman is a Senior Lecturer at the Institute of Work Psychology, University of Sheffield. His primary interests are work design and wellbeing at work, and the regulation of affect in the workplace. For the past ten years he has been examining how work design and human resource practices... read moreaffect wellbeing in call centers, and is currently a lead coordinator of the Global Call Center Project, an international study of human resource and employment issues in call centers covering eighteen countries. David has published in leading international psychology journals and is Co-editor of several books, the most recent being Essentials of the new workplace: a guide to the human impact of modern working practices.