Facing the future: Choosing capital investments that win in a world of rapid growth and change
Abstract
Transformative changes are coming to aviation during the next decade. Demand for air travel is growing rapidly. Digital tools and artificial intelligence (AI) are reshaping the travel experience. And passengers are demanding more from airports, expecting them not just to be seamless and efficient but also destinations in themselves that can surprise and delight. Meeting these diverse and changing needs is a major challenge for airports everywhere. Drawing from the experience at Toronto Pearson International Airport, where a decade-long capital programme is getting under way, this paper will consider where global hubs should make capital investments to position themselves for the future. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.
The full article is available to subscribers to the journal.
Author's Biography
Bernardo Gogna is the Former Chief Infrastructure Officer at Toronto Pearson International Airport, where he leads the Airport Development and Technical Services team. He is responsible for all design, construction, engineering, asset management, facilities maintenance, environmental services and energy/utility management. He has more than 30 years’ experience in major aviation infrastructure development internationally, including at Doha, Istanbul, Amsterdam, Los Angeles and Philadelphia, plus other non-aviation projects. Most recently, he was the MEA Senior Vice President, Aviation, with AECOM based in Riyadh. He was previously Chief Development Officer at Los Angeles World Airports, Capital Programme Director at the Royal Schiphol Airport Group, Programme Director for the New Doha International Airport for the Qatar Civil Aviation Authority and Associate Principal at KPF in New York. Bernardo is an architect and holds a Master’s degree from Politecnico di Milano and the Pratt Institute in New York.
