Enhancing healthcare management and performance through value-driven leadership

Abstract

This paper explores the concept of values-based leadership in healthcare, focusing specifically on its crucial role in addressing persistent and complex organisational conflicts. Recognising healthcare’s unique challenges and the pressing ‘triple aim’ of enhance revenues, decrease operational expenses and simultaneously uphold care quality, the paper highlights the necessity of leadership that transcends mere managerial competency. Drawing insights from Harry M. Kraemer Jr’s principles, the paper identifies key components such as self-reflection, balance, genuine humility and true selfconfidence as essential for successful healthcare leadership. Readers will gain a nuanced understanding of how effective leaders utilise self-reflection to clarify their core values, prioritise strategically and align their leadership style with organisational goals. Additionally, the paper illustrates how balanced leadership fosters inclusive decision making, considering multiple perspectives to achieve sustainable organisational success. Genuine humility and true self-confidence are further examined as qualities that enable healthcare leaders to cultivate collaborative environments, empowering diverse teams and promoting open, transparent communication. Ultimately, readers — whether clinicians or administrators — will develop a clearer appreciation of how values-based leadership directly contributes to resolving conflicts between financial objectives and social missions, bridging gaps between clinical and administrative personnel and navigating intricate multi-stakeholder dynamics. This knowledge equips healthcare professionals to better foster organisational harmony and advance the triple aim objectives effectively. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.