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The impact of boards on prospects and performance of UK FinTechs
Journal of Digital Banking,
10
(1),
30-39
(2025)
Abstract
Based on research conducted in early 2024, this paper aims to provide frameworks, insights and approaches required for senior management and boards of scaling FinTech firms of various sizes and maturity levels, including guidance for navigating common challenges associated with profitable scaling. The authors contend that the significance and impact of effective boards in assisting FinTechs in their scaling efforts have been underestimated. Furthermore, many FinTech board members require education on the similarities and differences between FinTech boards and those of incumbent financial services firms. They have constructed a holistic framework against which boards can measure their progress and address the questions that need to be posed at various stages of the growth lifecycle. The authors argue that maintaining focus on customer experience and board diversity is a fundamental enabler of successful growth, with due consideration of regulatory, financial and other risks. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.
Keywords: FinTech; board effectiveness; growth; governance; advisory boards; evolution of boards; diversity
The full article is available to subscribers to the journal.
Author's Biography
Anita Kimber has worked across Asia-Pacific, Europe and the United States. She is a recognised leader and influencer in the field of FinTech, regularly speaking at conferences and advising FinTechs and incumbent banks on methods to embrace innovation at scale. She has published research on the global FinTech market and on the role of women in FinTech. Her passion for FinTech board effectiveness coincides with her transition to a portfolio career following a lifetime of consulting and banking.
Tom Hill is a senior manager in EY’s FinTech team based in London. The team works with FinTechs, financial institutions and investors on a wide range of strategic, operational and deal-related issues. Tom focuses on advising financial services clients as they collaborate with FinTechs. He is also the client executive for a number of EY’s FinTech clients and has led several insights-driven research projects, authoring both the ‘Building better together’ report with Tech Nation and the EY UK FinTech Census. Prior to joining EY, Tom began his professional career in Australia on the initial build-out and development of one of Asia-Pacific’s leading innovation hubs.
