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Enhancing cybercrime investigations : Orchestration of automation and public–private collaboration to combat online payment fraud in Ukraine
Cyber Security: A Peer-Reviewed Journal,
8
(4),
337-347
(2025)
Abstract
As modern society becomes increasingly digitised, so do the methods employed by cybercriminals. This shift has resulted in a significant and persistent rise in online fraud and scams targeting bank clients. Ukraine has been particularly affected by this trend since 2014, when Russian aggression created psychological conditions that rendered citizens more vulnerable to such threats. Consequently, banks and law enforcement agencies have faced a rising tide of reports from victims. In response to this growing challenge, the Ukrainian Interbank Payment Systems Members Association (EMA) began exploring ways to enhance the effectiveness of investigations into cybercrime. This led to the development of the CrimeCheck online service for the Cyberpolice Department. This paper outlines the background and motivation behind the creation of this service, its current stage of development, the results achieved thus far, and planned future initiatives.
Keywords: cybercrime; investigation; money mule; bank; social engineering; phishing; cooperation; innovation; API
The full article is available to subscribers to the journal.
Author's Biography
Olesya Danylchenko is a highly experienced manager with over 20 years’ expertise in cyber security, fraud prevention and investigations, including 14 years focused on the development of cyber security public–private partnerships in Ukraine and the broader region. Prior to joining the Ukrainian Interbank Payment Systems Members Association (EMA) in 2010, Olesya spent ten years working in the security department of a major commercial bank and at the Interbank Processing Centre of the National Bank of Ukraine. Since 2012, she has represented Ukraine in the European Association for Secure Transactions. In 2016, she became a member of the Advisory Groups on Financial Services of EC3 Europol. Since 2024, Olesya has been serving as a cyber security consultant to the Deputy Minister for European Integration at the Ministry of Digital Transformation of Ukraine.
