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Practice paper

Shift-left in your fight against supply chain fraud

Norman Katz
Journal of Supply Chain Management, Logistics and Procurement, 7 (1), 86-100 (2024)
https://doi.org/10.69554/NECG3066

Abstract

Supply chain operations rely upon various supply chain software systems, centred around the enterprise resource planning (ERP) system. Traditional and still widely utilised and relied-upon audit techniques have addressed the issue of finding problems — particularly fraud — typically too late after they have happened. Inasmuch as the ERP system is considered the business system of record, it may not be the system of origination for every supply chain transaction, meaning that fraud examination needs to look beyond the ERP system and notably before the ERP general ledger. The closer to a transaction’s point of origin the unusual behaviour can be detected, the sooner the outlier issue can be fixed, and ideally averted in the future with the right corrective actions taken then and there. This all helps to prevent the problem — the bad data, the offending transaction, and possibly the incorrect goods — from travelling through the supply chain and manifesting into something worse. Ramifications can include knock-on effects to data analysis, impacts to decisions, passing bad information to supply chain partners, conveying the wrong goods and material effects on financial statements. This paper presents a supply chain perspective that reveals just how much control an enterprise really does have over its supply chain transactions, showcases how reactive fraud discovery methodologies remain firmly in place, and offers a more proactive business model that leverages what most companies already have to improve internal controls and decrease incidences of fraud.

Keywords: artificial intelligence (AI); supply chain; fraud; enterprise resource planning (ERP); electronic data interchange (EDI); barcode; automatic identification; radio frequency identification (RFID)

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Author's Biography

Norman Katz is President and Owner of Katzscan Inc., a supply chain consultancy founded in 1996 specialising in user and technical documentation, software selection and implementation, data analysis and operations improvement. A US and international speaker (60+ presentations) and writer (50+ print and online articles), Norman is also the author of three published books: Detecting and Reducing Supply Chain Fraud (Gower/ Routledge, 2012), Successful Supply Chain Vendor Compliance (Gower/Routledge, 2016) and Attack, Parry, Riposte: A Fencer’s Guide To Better Business Execution (Austin Macauley, 2020). Norman is an ambidextrous foil and sabre fencer. This is his second article for the Journal of Supply Chain Management, Logistics and Procurement; the first was ‘How abusive vendor compliance programmes are affecting retail store success’, which appeared in the Winter 2018–19, Vol. 1, No. 3 issue.

Citation

Katz, Norman (2024, September 1). Shift-left in your fight against supply chain fraud. In the Journal of Supply Chain Management, Logistics and Procurement, Volume 7, Issue 1. https://doi.org/10.69554/NECG3066.

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cover image, Journal of Supply Chain Management, Logistics and Procurement
Journal of Supply Chain Management, Logistics and Procurement
Volume 7 / Issue 1
© Henry Stewart
Publications LLP

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