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Abstract
Five years after the launch of an enterprise digital asset management (DAM) solution in a US university setting, how has it been adopted on campus? Is the solution still meeting the customer requirements? This paper addresses these questions by examining the DAM solution implemented at the University of Notre Dame. It delves into the storage component, especially in the context of recent shifts that have marked the end of the era of unrestricted and complimentary storage for higher education. The examination extends to the broader campus DAM solution space, analysing its current level of adoption. It emphasises the necessity for an effective governance structure and communications, and contends that DAM software vendors should take into consideration the distributed nature of higher education institutions. At the core of addressing these challenges is a proposed architectural redesign that separates core DAM functions from specialist features, with shared storage and access layers to improve efficiency and facilitate the breakdown of silos.
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Author's Biography
Helen Hockx-Yu is enterprise architect at the Office of Information Technologies, University of Notre Dame, where she provides leadership, vision and expertise to ensure appropriate use of information technology within the enterprise, and develops architectural principles and standards that guide decision-making and IT service management. Her previous roles include director of global web services at the Internet Archive, head of web archiving at the British Library and programme manager at the UK Joint Information Systems Committee. She has led numerous digital initiatives at both national and international levels and has shared her knowledge through publications and speaking engagements on topics such as web archiving, digital preservation and digital asset management.