Adoption of artificial intelligence tools by retail organisations

Author's Biography

Paulius Vėželis is a retail professional with over seven years’ experience working in the retail technology sector. He holds an MSc degree in innovation and technology management from ISM University, Lithuania. He specialises in AI and ICT solutions tailored to analyse, automate and improve grocery store operations. Based in Europe, Paulius has extensive project experience across the Nordics, CEE and UK. He is currently the Chief Executive Officer (and Co-Founder) of Traxlo, UAB, a company which operates, through its ‘tasku®’ app, a network of local gig workers providing services to supermarket retail chains and FMCG brands. Traxlo provides important extra income opportunities for the community while building the future of retail operations.

Gurram Gopal PhD is a professor in information technology and management at the Illinois Institute of Technology and a visiting professor at ISM University, Lithuania, with a keen interest in sustainable logistics and supply chain management. He has published more than 50 papers and articles and has presented extensively at academic conferences. He received a Fulbright Scholar Award to teach and conduct research at Galway Mayo Institute of Technology in Ireland in 2011–12 and recently completed another Fulbright Scholar Award teaching and conducting research at ISM University. Gurram developed marketing strategies for some of the world’s largest pharmaceutical companies as a strategy consultant and manager for ZS Associates and worked in strategic marketing, supply chain management and strategic quality at Tellabs Inc. He holds a bachelor’s degree in chemical engineering from the Indian Institute of Technology, Madras, and master’s and doctorate degrees in industrial engineering from Northwestern University, USA.